Contacting Apple

Billyd1Billyd1 Member Posts: 133
edited November -1 in Working with GS (Mac)
Hi, does anyone know a way to contact apple about payments as I have not received payments from 2 months ago and I want the money. I have gone through all there rubbish on itunes connect but nowhere to contact them directly.

Comments

  • VmlwebVmlweb Member Posts: 427
    You can try phoning the iPhone Developers number in america
    I had registration problems and had to call them up, they were really helpful
  • VmlwebVmlweb Member Posts: 427
    You can find the numbers here

    http://developer.apple.com/contact/phone.html
  • jonmulcahyjonmulcahy Member, Sous Chef Posts: 10,408
    have you made over $150 in each respective zone? They don't pay until you cross that threshold
  • HunnenkoenigHunnenkoenig Member Posts: 1,173
    If you made over $150 and you think, they didn't pay you, although they should have, write an email to this adress: iTSBanking@apple.com

    On the PHONE they CAN'T help you!

    If there is a problem with your bank account or something similar, they will check it.

    I know it 100% because I went through this many times.
  • KempProductionsKempProductions Member Posts: 139
    So, to get paid, you have to make a certain amount of money?
  • jonmulcahyjonmulcahy Member, Sous Chef Posts: 10,408
    yes, you need to make over $150 in each zone: North America, Canada, Europe... etc. Once you reach that mark during a month, you'll get paid.

    Payments tend to come about 30 days after the period ends, I just got a financial report for Europe for February, and Apple has 15 or so days (i think) after the reports come out to pay you
  • KempProductionsKempProductions Member Posts: 139
    What happens if you make $149. Does it carry over to the next month?
  • HunnenkoenigHunnenkoenig Member Posts: 1,173
    No, they spend it to hungry children in africa :-P
  • synthesissynthesis Member Posts: 1,693
    LOL!!!
  • Billyd1Billyd1 Member Posts: 133
    Yes I have made over $150 , ill try that address. Thanks
  • jonmulcahyjonmulcahy Member, Sous Chef Posts: 10,408
    yes, it carries over.

    If you make $50 in november, $75 in developer and $30 in January, you'd be paid the $155 for your January period.

    I've read somewhere else that the limit is $250, but I think it depends on the region.
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