A quick warning - check your iTunes purchases...

quantumsheepquantumsheep Member Posts: 8,188
edited March 2012 in Miscellaneous
So today is iPad 3 day, and here's a word of warning...

Actually, better to read the email I sent to our Apple Overlords:

I woke up today to find that my account has been used to download a free app, 口袋战争:魔界勇士HD中文版, and that in-app-purchases have been made from this app.

Indeed, it looks like there's another IAP ready to download, but my account ran out of money before it could be purchased.

I have NEVER downloaded said App, nor made any IAP from said App.

I have since changed my AppleID password across all my devices.

I'd like three things, please.

Firstly, My money back and any subsequent IAP cancelled.

Secondly, an explanation as to HOW this happened, what steps I can take to stop it happening again, and what steps APPLE is taking to make sure this doesn't happen again.

I would like the company involved in this scam BANNED from the App Store. I'm not their first victim, but I want to be the last.

Finally, I'd like to TALK to someone about this, just to confirm everything and ask questions. My number is ***********

I hope this will be resolved very very quickly. I'm just fortunate not to have a credit card on file with you guys or I'd be out potentially thousands of pounds!

Sincerely,

QS



:(

Comments

  • beefy_clyrobeefy_clyro Member Posts: 5,394
    Ah nightmare mate, glad you didn't have a registered cc against your account. Hope they resolve it quickly for you.
  • tenrdrmertenrdrmer Member, Sous Chef, Senior Sous-Chef Posts: 9,934
    man I hate when stuff like this happens. Apple forced me to change my password few months ago. Will definitely take a look though to make sure im still good.
  • Rob2Rob2 Member Posts: 2,402
    edited March 2012
    Very sorry to hear ..what was you old password ?
  • quantumsheepquantumsheep Member Posts: 8,188
    Yeah, I'm just putting this up as a warning to people. My theory is, with iPad 3 launching today, it's the perfect time to do this kind of scam (new users coming in, Apple probably VERY busy answering technical questions thus delaying action on other matters etc).

    My old password is a secret of course! I do change it pretty regularly to avoid this kind of thing, and don't have a CC attached to my account for this very reason.

    Right now I'm out £14 - but if I had my credit card attached to it, it could have been 10x that.

    Still waiting for a response from Apple - will update this thread when I get one.

    QS
  • Rob2Rob2 Member Posts: 2,402
    hmm..maybe my question sounded wrong - but certain password types are very easily hacked by automatic tools.
  • UnicornifyUnicornify Member Posts: 118
    I have been doing reasearch on this for some time,
    Look in the top grossing apps http://itunes.apple.com/WebObjects/MZStore.woa/wa/viewTop?genreId=36&id=25204&popId=38
    There are these random apps popping up with weird names and reviews of people using these apps to steal money!
    Wonder how they get access?
  • quantumsheepquantumsheep Member Posts: 8,188
    @Rob - I follow the guidelines personally - I change the pw every few months, and make sure I use numbers and capital letters when making up a password

    Some more info, which I've emailed to Apple: http://www.tuaw.com/2011/06/08/itunes-fraud-surge-hits-gift-card-balances-paypal-accounts/

    I have fully bought into the iTunes system, so this kind of security breach really hits me hard.

    I've got my money back, thankfully, and I hope these 'developers' rot in hell to be honest. What a bunch of canutes!

    QS :(
  • quantumsheepquantumsheep Member Posts: 8,188
    Oh, and I JUST saw this story published:

    http://www.pocketgamer.biz/r/PG.Biz/App+Store/news.asp?c=38926

    So not just me then!

    QS
  • butterbeanbutterbean Member Posts: 4,315
    Ugh so sorry Sheepy, I've been hearing about this stuff but you never think it would happen to you. Reminds us all to change our PW's, and keep an eye on this stuff!! So f-ing sad! :(
  • mrglocklingmrglockling Member Posts: 258
    "one user with PayPal funding for his account saw over $500 in fake purchases."- Dang
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