Services! Kiip and Playhaven!

BreckenBrecken Member Posts: 143
edited April 2012 in Working with GS (Mac)
I got 2 questions!

1: After the latest update I noticed that I was unable to use Kiip and Playhaven! The services section says No selection! I have double checked they are enabled, and I am logged in. Just me having this problem?

2: How do I check the revenue from Kiip and Playhaven? Do we get this on mail or do we log in somewhere? And how often do they pay us?:)

Thanks

Answers

  • LeonardDeveloperLeonardDeveloper Member Posts: 4,630
    You log onto kiip.com
    Username:GSUSerplstudio
    Password: APRIL FOOLS :D :D

    Gs will send you monthly reports, you can't check any other way
  • BreckenBrecken Member Posts: 143
    haha okay thanks! But anyone with my problem??? :D
  • LeonardDeveloperLeonardDeveloper Member Posts: 4,630
    You are pro yes?
  • BreckenBrecken Member Posts: 143
    yes:)
  • LeonardDeveloperLeonardDeveloper Member Posts: 4,630
    I suggest contacting support:
    http://arcade.gamesalad.com/feedback
  • itwebsolutionitwebsolution Member Posts: 40
    I see the same thing (I just signed up after the price change this week). I was thinking that it might take a few days for the tax ID information to clear.
  • Cee3pee0Cee3pee0 Member, PRO Posts: 194
    I too am only seeing No Selection under services. I thought maybe it was because i just renewed my pro membership but that was yesterday.
  • tenrdrmertenrdrmer Member, Sous Chef, Senior Sous-Chef Posts: 9,934
    Contact GameSalad through the link posted by LeonardDeveloper.

    Also with GameSalad open and logged in click about GameSalad in the menu bar. it will tell you if you are under pro or not. Thats something GS will need to know just in case there is an issue with pro overall or just your accounts.
  • nicklopeznicklopez Member Posts: 6
    I have the exact same issue with the services tab. I have tried to disable and re-enable both Kiip and Playhaven from GS website and tried logging in and out of creator but still nothing. I assume this will be addressed tomorrow once staff is back in the office. I contacted support.
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