Png images are not visible on NextBook (Android v2.3) but working on Galaxy Tab and iPad etc

thedevnextdoorthedevnextdoor Member Posts: 78
edited June 2012 in iPhone and Android Publishing
I am developing a game for my client who wants it for an Android Tablet NextBook (http://www.nextbookusa.com/productdetail.php?product_id=8). The Game is working fine on Samsung Galaxy tab, iPhone, iPad, but when I try it on NextBook only JPEGs are showing but not a single PNG image is visible. Sounds are working too.
Can anybody have any idea what might be the problem?

Thanks.

Best Answer

  • The_Gamesalad_GuruThe_Gamesalad_Guru Posts: 9,922
    Accepted Answer
    I would contact support as a pro user be sure to send it to the pro user support email.

Answers

  • thedevnextdoorthedevnextdoor Member Posts: 78
    I would contact support as a pro user be sure to send it to the pro user support email.
    Unfortunately... I am not a pro user.. :(
  • JustMe74JustMe74 Member, PRO Posts: 542
    I would contact support as a pro user be sure to send it to the pro user support email.
    Unfortunately... I am not a pro user.. :(
    Then how are you publishing to Android?


  • jonmulcahyjonmulcahy Member, Sous Chef Posts: 10,408
    edited June 2012
    Try downloading my game from google, a longway home free, see if everything shows up
    https://play.google.com/store/apps/details?id=com.howihatethenight.alongwayhomefree

    It only uses png files for the entire game
  • The_Gamesalad_GuruThe_Gamesalad_Guru Member Posts: 9,922
    That's what I would like to know? How is a non pro user publishing to Android?
  • thedevnextdoorthedevnextdoor Member Posts: 78
    I would contact support as a pro user be sure to send it to the pro user support email.
    Unfortunately... I am not a pro user.. :(
    Then how are you publishing to Android?


    I am not publishing it, I am testing it with GS Viewer for Android.
  • thedevnextdoorthedevnextdoor Member Posts: 78
    Try downloading my game from google, a longway home free, see if everything shows up
    https://play.google.com/store/apps/details?id=com.howihatethenight.alongwayhomefree

    It only uses png files for the entire game
    Let me try it. I will post my findings :)
  • The_Gamesalad_GuruThe_Gamesalad_Guru Member Posts: 9,922
    edited June 2012
    See this is when it's import to explain what you are doing. You never mentioned the viewer. That is a different issue than publishing out a game. When you ask for help we can only go by the info you post. If you are using the windows version then report this as a bug.
  • LeonardDeveloperLeonardDeveloper Member Posts: 4,630
    @thedevnextdoor
    Well, I would assume its a problem with the device not the game, If its just "nextbook" I wouldn't worry about it to much as I don't think thats a well known device, Keep us posted :)
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