STILL no app icon. PLEASE GS, FIX THIS NOW!

MeaningfulGamesMeaningfulGames Member, PRO Posts: 171
edited October 2012 in Working with GS (Mac)
I've made sure my actual gs project, publishing section AND itunes connect have my app icon, and it is STILL not registering. I updated my game a few times and it's still not working! Please GS, make it clear to us where we put our icon.

Also, ads are still not working. Along with no PlayHaven reporting, this is disastrous for people who release free apps. No indication of any sort of money coming through.

I love GS, but this REALLY needs to be fixed. Now.

Comments

  • GLGAMESGLGAMES SingaporeMember Posts: 988
    Did you send a mail to tech support?
  • MeaningfulGamesMeaningfulGames Member, PRO Posts: 171
    I sent about 2 weeks ago, I don't know if I should send a new one. Could be regarded as spamming.
  • boredaholicboredaholic Member Posts: 47
    I'll be watching this as for I am having the same issue.
  • tenrdrmertenrdrmer Member, Sous Chef, Senior Sous-Chef Posts: 9,934
    @utopiangames new one rolling bones just updated on the AppStore with an icon fix and it works.
  • JamesLewisJamesLewis Member, PRO Posts: 109
    @saladstraightshooter

    Yes I'm keen to discover news of a fix for this blank icon issue... I've just uploaded an app to Apple for review - obviously nervous re this problem.

    Good to hear @utopiangames icon is fixed - is this an intermittent problem?

    Many Thanks

    James
  • boredaholicboredaholic Member Posts: 47
    @utopiangames new one rolling bones just updated on the AppStore with an icon fix and it works.
    How did you fix it?
  • UtopianGamesUtopianGames Member Posts: 5,692
    edited October 2012
    I didn't do anything special to fix the icon problem, I hope it's not going to be hit and miss when publishing...

    I didn't update I uploaded as new in the publishing area but apart from that followed the same route as you guys.

    Darren.
  • boredaholicboredaholic Member Posts: 47
    Ok guys - from what I understand, this was a server side fix that may have already been addressed. The people being rejected were people who submitted prior to the fix going live on our server.

    Will clarify when I'm able.
    Thank you hopefully what I resubmitted will go through then
  • goliathgoliath Member Posts: 1,440
    I just got approved for kindle fire and my game has no icon as well...
  • artfishartfish Member, PRO Posts: 369
    rejected after 10 days...no icon..should've known when it wouldn't load for testing. Derp!
  • IsabelleKIsabelleK Member, Sous Chef Posts: 2,807
    Recently I published several games, and icon was alright in each, and every case.
  • artfishartfish Member, PRO Posts: 369
    edited October 2012
    Getting no icon when publishing for ipad still. Can't install to test. ;) guess it's just not my day for icons...
  • RacetotheMoonRacetotheMoon Member Posts: 323
    edited October 2012
    This has been an issue for how long? I mean, it's hard enough to get discovered in the app stores.

    It's startling the lack of urgency on the part of GS to fix things of this magnitude. What's the use of paying for a subscription to something when problems like this persist for months on end?

    Honestly, I have no more words..
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