This is how to check how much time is left on your pro subscription

Hey all, this might be common knowledge, but every now and then I see a thread appearing asking how we can tell how much time is left on our pro subscription. Often the poster is told to contact SSS or something similar. I just went pro yesterday and I found an easy way to check how much time is left on our subscription.

1. log in to the Gamesalad site.
2. Click on your username in the top right of the page.
3. Select 'Purchased' from the dropdown.
4. This page shows all of your previous marketplace purchases. Find the entry for your pro subscription, and to the right of it is shown both the date that your subscription started and the date that it's active until.

That's it. Apologies if everyone knows this, but the amount of times I've seen people asking about it suggests not everybody does :)

Comments

  • lycettebroslycettebros Member, PRO Posts: 1,598
    Mine shows no previous purchases.
  • DoguzDoguz Member Posts: 500
    Doesn't work for me either.
    I see nothing.
  • BoomshackBarryBoomshackBarry Member Posts: 712
    That's a bit strange, maybe it's a new feature then. This is what I see:

    image
  • TheGabfatherTheGabfather Member Posts: 633
    edited July 2013
    I don't see it too. But I got mine from Studica 2 weeks ago, not through the GS site.

    I figure you can just star the email you get once you subscribe so it's always at the top of your email's inbox. The date should tip you off all the time ;)
  • BoomshackBarryBoomshackBarry Member Posts: 712
    Yeah of course you can just record the start date and keep track of 12 months, I just assumed that this method would work for everyone. I went pro using the INDIEPENDENCE promotion this weekend, maybe that has something to do with it.
  • dingosmoovdingosmoov Member Posts: 130
    I went to check my date also, and doesn't show anything. How can we check? I want to make sure I'm all up to date so I can play with async.
  • adent42adent42 Key Master, Head Chef, Executive Chef, Member, PRO Posts: 3,288
    Here's the skinny:

    Only Pro upgrades that were purchased through Marketplace will show up in your "Purchased Items". One day we'll move all of the subscription updates in there, but it's not happening soon.

    To see your expiration date, you can instead look at your account settings (http://auth.gamesalad.com/account/settings). This will show you the expiration date of your last subscription term (quite a few people have renewed ahead of time during special sales, and have more than one term queued up).

    Hope that helps!
  • mmzbrmmzbr Member Posts: 311
    edited July 2013
    Thanks @adent42 that works for me ;)
  • dingosmoovdingosmoov Member Posts: 130
    @adent42 thanks so much for the info. And @BoomshackBarry thanks for starting the thread.
  • BoomshackBarryBoomshackBarry Member Posts: 712
    Thanks for the clarification @adent42, I didn't realise there was more than one way to purchase a subscription.
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