help, new to this stuff-buy template

CodeMonsterCodeMonster ACT, AustraliaMember Posts: 1,078
hey everyone im trying to buy this template pack
http://gstemplate.com/?22,cool-menu-gamesalad-template

and i put in all my card details and click purchase but it just leads me to an error page, and says cannot complete transaction?
iv never made an online purchase before as i only recently got my mastercard debit.
also note im Australian

help please :(

Comments

  • HopscotchHopscotch Member, PRO Posts: 2,782
    @CodeMonster, you should contact the person running gstemplate.com

    There seems to be contact info on the website.

    GameSalad is not affiliated to that site and i doubt that users here will be able to give you an answer.
  • jonmulcahyjonmulcahy Member, Sous Chef Posts: 10,408
    yea contact their support, they should be able to help you out
  • tatiangtatiang Member, Sous Chef, PRO, Senior Sous-Chef Posts: 11,949
    edited January 2014
    When you purchase something online, the transaction is between you and that company. If you are having problems with making purchases you should contact the seller directly.

    Also, if you are new to online transactions, I strongly recommend that you stick to well-known sites and brands. You'll find that in relation to GameSalad, that means the GameSalad Marketplace, GSHelper.com, and DeepBlueApps.com. Even then, you should always exercise caution when making any online purchase.

    If you are unable to purchase something from those sites, you may need to ask your bank for assistance.
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