Does Support get back to you if you are a pro member with an issue?
natclarke
Brisbane, AustraliaMember, PRO Posts: 243
I sent this support issue on the 19th of october with a response that gamesalad had received it but have had no response.
I have an app that I would like to show only as portrait size on a Windows 8 tablet.
When I load it to the surface it shows in portrait on the landscape screen. So it does not fill the whole screen.
When I sign all other apps it lets you select the orientation.
How do I get it to fit in portrait mode on the surface? I built it as an ipad app with universal stretch.
I have checked the code for each scene at the autorotation is set to portrait only.
I am using the latest gamesalad RC to test and have also tested in 11.1 stable version
thanks
Natalie
Comments
What is your ticket number?
8502
thanks
I would like to add that the latest stable version is 12.10
I almost always (except for one time) get a response within a business day or two.
@natclarke sorry for not getting back to you we are still investigating the issue. I will have some one from CS send you an update in the ticket.
Thanks.