Pro Splash Screen Quick Question

WarlockWarlock Member Posts: 66
edited November -1 in Working with GS (Mac)
Hi guys,

About to submit my latest eBook but before I do, am I supposed to see my custom splash screen when testing builds I create on my iPad? When I install a published build, I get the GS screen and music. I added my own splash in the appropriate area while publishing and don't see it, even though I'm logged in. Thanks much:)

Warlock

Comments

  • mynameisacemynameisace Hull, UKMember Posts: 2,484
    Yeah, should get it on Ad Hoc's

    You made sure it's 768x1004?

    Ace
  • WarlockWarlock Member Posts: 66
    Hi,

    Yup, my image is 768x1004, png and I don't see it when I test it Ad Hoc. Hmmm. Any suggestions? Thanks.

    Warlock
  • mynameisacemynameisace Hull, UKMember Posts: 2,484
    Strange, it's always worked for me. Have you tried it a few times?

    Ace
  • WarlockWarlock Member Posts: 66
    Just tried it for the 9th time and no luck. Bah! I had hoped to submit my app today:(
  • mynameisacemynameisace Hull, UKMember Posts: 2,484
    Hmm, odd, are you doing it in the portrait one or landscape?

    Ace
  • WarlockWarlock Member Posts: 66
    Portrait. Just tried another version and still, I get the GS splash.
  • mynameisacemynameisace Hull, UKMember Posts: 2,484
    That is really weird, I just did a build now in portrait 768x1004 and worked first time. Unless anyone else has had this problem ,looks like you'll have to contact GS :S Bad luck on not getting it sent to Apple today, I feel for you man!

    Ace
  • WarlockWarlock Member Posts: 66
    Thanks, I'll see if I can get a hold of support.
  • YodapolloYodapollo Inactive, Chef Emeritus Posts: 447
    Warlock,

    I've made sure to pass this directly to Technical Support. They are looking into the issue right now.

    --Yodapollo
  • WarlockWarlock Member Posts: 66
    Thanks Yoda, I appreciate it:)

    Warlock
  • WarlockWarlock Member Posts: 66
    Thanks guys, it works now:)

    Warlock
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