Icon PNG Not Uploading?

nuttybrain

I'm trying to add an icon image for my iPad app. I click the Icon button at the top left of the Publishing page which then opens the chooser, I then select my 512x512 png image and click Choose, then nothing happens, no image appears. I've also tried adding custom loading screen images and they don't appear, am I missing a step? My app is publishing successfully as adhoc, and the icon appeared fine in the previous version of GS. Any help is appreciated, thanks.

lycettebros

Make sure the file is definitely a PNG file and not a JPG.
Make sure there is no alpha channel in it (24bit should be fine).

It is slow to update on the website also...I imagine you have waited ages and it still has not worked?

nuttybrain

Hi Lycette,

It's a PNG with no alpha, this same PNG file worked fine for the button icon prior to the recent Gamesalad update which now uses the Web based publishing page. I've looked through the forums and I'm not hearing from anyone else having this problem. I'll have to keep running some tests to find a solution.

jonmulcahy

Make sure you use safari and give it some time to update, it can take awhile if the image is big.

nuttybrain

The icon image is still not uploading, it's a valid 512x512 png file, I've even tried other png's from online just in case the png export from pixelmator was corrupt. I click the Icon button on the publishing page, then I select the png file and nothing appears. I've even waited for 15 minutes. I tried reseting Safari and that didn't help. I can't seem to find anyone else having this problem, not sure what to try next?

The_Gamesalad_Guru

Just check to be sure it's 72dpi. I have noticed, by accident, that images not exactly 72 dpi will not import into creator and in the past this didn't happen.