How long does activating a Studica Pro purchase take?

LooseMooseLooseMoose Member Posts: 224
in Working with GS (Mac)
Hi, I'm just wondering how long pro features take to be activated after purchase from Studica.
I purchased a pro account from Studica 6 days ago and my student verification was accepted 24 hours ago.

Anyone have an idea on when the GS people do their thing?
Hoping to update my games and release them before xmas

Thanks

Comments

  • jonmulcahyjonmulcahy Member, Sous Chef Posts: 10,408
    It's a manual process as studica has to let GS know when verification is complete. Send SSS a pm and he can help
  • LooseMooseLooseMoose Member Posts: 224
    Okay thanks, I sent a pm to SSS last Wednesday but haven't got a reply yet so I'll have to be patient.
  • Braydon_SFXBraydon_SFX Member, Sous Chef, Bowlboy Sidekick Posts: 9,273
    You could resend that message - maybe he forgot to reply. I'll just tag him incase he see this. @SaladStraightShooter
  • KL8nerKL8ner Member Posts: 3
    hi Kyukon, I work in the Marketing Department at Studica. If you are still having issues please email me your order #, your address and email info and I can research this for you. You can reach me at marketing@studica.com I hope this helps.
  • jerlant360jerlant360 Member Posts: 82
    edited January 2013
    @KL8ner @SaladStraightShooter guys i'm having the same issue that Kyukon had, can you help me? i'd really appreciate it

    Thanks
  • RubiWorksRubiWorks Member Posts: 130
    edited January 2013
    Hello i purchase from Studica 14 days ago i have the same problem. I sent a email to Studica and i didn´t received any email. Appear Shipped in my profile account in Studica. Thanks in advance ;)

    pd. I send a MP to SSS
    Sorry by revive that topic
  • NeoStarNeoStar Member Posts: 25
    I'm having a similar issue as well. I followed up today with Studica and they stated that "they sent Game Salad my information on 1/30/2013 and have not heard back" It's been 5 days since I purchased Pro through them. The charge has been on my card since then as well. Is this truly on GS or is this Studica?
  • SnapFireStudiosSnapFireStudios Member Posts: 1,603
    I just applied for Studica. How does it link to my GS account?
    I did not give them my GS account username/email or password.

    Also, can we still get the Valentines day deal with Studica?

    Thanks,
    - Thomas
  • SnapFireStudiosSnapFireStudios Member Posts: 1,603
    Ok, I just got the email saying I was approved by Studica. So... what do I do now?

    Also, it says I have no ordered item even though I already ordered it...
    Should I of been approved before I ordered it? This is pretty confusing.

    - Thomas

    P.S. @SaladStraightShooter
  • SnapFireStudiosSnapFireStudios Member Posts: 1,603
    Bump
  • SnapFireStudiosSnapFireStudios Member Posts: 1,603
    Anyone? Really need some help getting my Pro.

    @SaladStraightShooter

    Thanks,
    - Thomas
  • SnapFireStudiosSnapFireStudios Member Posts: 1,603
    edited February 2013
    @SaladStraightShooter

    But I never gave Studica my GameSalad info. So.. how would they know to send it to you for my account?

    Did I do this wrong or something? I went to studica.com/gamesalad, bought it, go my account, and submitted something with my school's letterhead.

    I do notice that it says no orders on my account... Maybe I wasn't logged in when I made the purchase. I'll check my paypal to see if they took the money or not.

    But still, I didn't give them GS info at any point, so how would you know to make my account pro?

    Thanks,
    - Thomas
  • SnapFireStudiosSnapFireStudios Member Posts: 1,603
    Ok, so I figured out that I did buy it through Paypal.

    So how would they know my GS account details? Also, if I bought it through Paypal, how do I prove I'm a student? Thanks a lot.
    - Thomas
  • TheGabfatherTheGabfather Member Posts: 633
    @SnapFireStudios did you sign up to Studica using your Facebook account?

    That's what I did and as far as proving your identity as a legitimate student/professor, I think they would simply look at your Facebook profile. They even went ahead and took the liberty to send the order to my PayPal (was having an issue placing the order before, then they fixed it, and went ahead and sent in the order for me).

    Perhaps they cross-reference the year of graduation you inputted in one of the sign up processes, with your Facebook account details, assuming you indicated there when you're graduating. Our main account's been Pro for months now without any problems.
  • SnapFireStudiosSnapFireStudios Member Posts: 1,603
    Er.. Well no, I used PayPal. In fact I used an adult's PayPal, so I sure hope they don't get it from there...

    - Thomas
  • SnapFireStudiosSnapFireStudios Member Posts: 1,603
    Still wondering about this one.

    Thanks guys,
    - Thomas
  • SnapFireStudiosSnapFireStudios Member Posts: 1,603
    Anyone?

    - Thomas
  • TheGabfatherTheGabfather Member Posts: 633
    When was the last time you contacted Studica about the matter? I hate to keep referencing Facebook, but try contacting them through their Facebook page - when we were having problems with our account, we contacted them through there at different times of the day and we'd get quick and not to mention really informative replies.

    It wouldn't hurt. Otherwise, try to ask about getting your money back (not sure about their policy on that, though). Good luck.
  • SnapFireStudiosSnapFireStudios Member Posts: 1,603
    edited February 2013
    Ok, I messaged them on Facebook about it.

    However, if @SaladStraightShooter could take another look, that'd be great.

    Thanks,
    - Thomas
  • SnapFireStudiosSnapFireStudios Member Posts: 1,603
    I think I figured it out. Thanks for all the help everyone.

    I'll bring this back up if what I just did doesn't work.
    - Thomas
  • ChakkuChakku Member Posts: 1,513
    I think I figured it out. Thanks for all the help everyone.

    I'll bring this back up if what I just did doesn't work.
    - Thomas
    @SnapFireStudios


    What was your solution?


    Thanks
    Chakku
Sign In or Register to comment.

© Vanilla Keystone Theme 2025