Not becoming pro user even thought I received the invoice

villewantedvillewanted Member, PRO Posts: 66
in Working with GS (Mac)
Hi guys, 3 days ago I received an invoice in my email from gamesalad. It is about the 3 free months given with the tizen´s promotion. The problem is that, although I received the invoice, my account is not becoming Pro so if I check it on my account settings it says I´m a basic member.

Thank you in advance

Comments

  • ArmellineArmelline Member, PRO Posts: 5,459
    I had the notification too, but not the free months. I don't think the notification is being sent at the same time the months are being added. I'd not worry about it yet, but rather see it as confirmation that your game counted towards the promotion and that your rewards are incoming!
  • CodeMonsterCodeMonster ACT, AustraliaMember Posts: 1,078
    What if I didnt get an email?:(
  • BlackCloakGSBlackCloakGS Member, PRO Posts: 2,250
    Please open a support ticket and CS will assist you with your issue.
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