Apple rejected due to Advertising Identifier :(

te4ote4o Member, PRO Posts: 10
in iPhone and Android Publishing
hi guys,

i hope you can help me.

i'm trying to upload my iOS app WITHOUT any ads.

I don't know what i should do because it was twice rejected for this reason:


Program License Agreement
Thank you for contacting us.

We have verified that your app contains code that is accessing the Advertising Identifier, however, we did not see ads served in your app. As stated in section 3.3.12 of the iOS Developer Program License Agreement, an app must serve ads in order to use the Advertising Identifier:

“You and Your Applications (and any third party with whom you have contracted to serve advertising) may use the Advertising Identifier, and any information obtained through the use of the Advertising Identifier, only for the purpose of serving advertising. If a user resets the Advertising Identifier, then You agree not to combine, correlate, link or otherwise associate, either directly or indirectly, the prior Advertising Identifier and any derived information with the reset Advertising Identifier.”

We have seen this behavior in apps that include third-party libraries. These libraries are often analytics engines, ad engines, or other types of third-party services.

We require that you locate and remove this code prior to resubmitting, and recommend that you use the "nm" tool or the command line tools "strings" or "otool -ov" to find the following entities:

- class: ASIdentifierManager
- selector: advertisingIdentifier
- framework: AdSupport.framework

If you are unable to locate these entities, you may wish to work with an Apple Developer Technical Support engineer.

If you believe your app is serving ads, please:

- ensure that you have tested your app on a device, not just the simulator, and that you have removed previous versions of your app prior to testing

- provide us the steps to locate ads in your app


Thanks in advance.

Comments

  • tenrdrmertenrdrmer Member, Sous Chef, Senior Sous-Chef Posts: 9,934
    I can't find where it was fixed. But I believe they have something done or close to do to address this problem. Have you submitted a bug report to GameSalad?
  • SingleSparqSingleSparq Member Posts: 1,339
    Was reported as fixed in this server update
    http://forums.gamesalad.com/discussion/64288/build-0-10-4-1c-is-available/p1
  • ArmellineArmelline Member, PRO Posts: 5,397
    What date did you publish you game through GameSalad and submit it to Apple? This was reported as fixed by GameSalad on about the 15th, but I published a version on that date and submitted it to Apple and it is still in review. Perhaps you published it before the fix went out?
  • BazookaTimeBazookaTime Member Posts: 1,274
    I used to have this issue but my games are now getting approved. You might want to just resubmit it again.
  • tenrdrmertenrdrmer Member, Sous Chef, Senior Sous-Chef Posts: 9,934
    I would republish before resubmitting.
  • BazookaTimeBazookaTime Member Posts: 1,274
    I would republish before resubmitting.
    Yes, that is probably a better idea.
  • Supersonic9120Supersonic9120 Member, PRO Posts: 174
    Hey guys this happened to me as well. I republished last wednesday the 26th and it was rejected today for the same reason. This app has been rejected 4 times now. Getting very frustrated. Taking a month to submit to store.
  • ArmellineArmelline Member, PRO Posts: 5,397
    edited March 2014
    Hey guys this happened to me as well. I republished last wednesday the 26th and it was rejected today for the same reason. This app has been rejected 4 times now. Getting very frustrated. Taking a month to submit to store.
    You republished the 26th and it got rejected today? :( I republished on the 15th and I'm still waiting.

    Getting soooo frustrated with this :D

    Edit: Review is finished, app was rejected due to the same issue. Think we need some GS feedback on this, as their fix clearly doesn't seem to be working. :(
  • Supersonic9120Supersonic9120 Member, PRO Posts: 174
    Yes, and I am submitting 3 more apps next week. If you guys could please help out ASAP, I originally submitted my app on the 6th of Feb.
  • BazookaTimeBazookaTime Member Posts: 1,274
    I had one app rejected twice and then (with no changes) was approved the third time. I have had two other apps approved without issue, not sure why some get through.
  • te4ote4o Member, PRO Posts: 10
    i've been rejected twice for the same reason.
    the last time i've submitted was february 22th.

    i'll try again to publish and submit. :(
  • ArmellineArmelline Member, PRO Posts: 5,397
    Any chance we can get a @BlackCloakGS comment?
  • AcroxiaAcroxia Member, PRO Posts: 64
    edited March 2014

    March 2, I've finally generate app.
    Apple has been uploaded, but reject the same reason.
    I'll Try Again...
    (Sorry, I using Translator)

  • pinkio75pinkio75 Member, PRO Posts: 1,217

    I've the same issue...

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