Amazon APP Rejections

phamtasticphamtastic Member, PRO Posts: 354

I keep getting two failures with Amazon when submitting my app. Is there a work around for these or I'm SOL?

Issue #1 (All mobile devices) : App should resume from where it was left

Observation:- Others :
Steps to reproduce error:
1. Install and launch the app.
2. Tap on "Play" icon.
3. Play for 2 min.
4. Tap on device back button, app exits.
5. Relaunch the app.
Actual result: App starts from beginning.
Expected result: App should resume from where it was left.

Issue #2 (Fire TV only): Ensure that the app stops playing audio once the device begins displaying a screen saver (day dream) or enters standby mode. Note that if your app uses a framework such as Unity/Corona/Gideros, you may ignore this requirement, as apps built on Unity3D/Corona/Gideros do not receive DreamService intents.

Answers

  • BlackCloakGSBlackCloakGS Member, PRO Posts: 2,250

    Let me go talk to amazon and see what i can do.

  • pokapolapokapola Member Posts: 143

    @phamtastic @BlackCloakGS I am having the same issue with Amazon apps. Hope you can you resolve this.

  • jigglybeanjigglybean Member Posts: 1,584

    Did they mention what the test device was for 'Android' other than Kindle fire? Because they did test some of my games on a .....BLACKBERRY! Is it any wonder it wasn't working properly lol

  • phamtasticphamtastic Member, PRO Posts: 354

    @jigglybean - for the first issue (RESUME), it failed on many devices:

    • Fire HD
    • Fire Kindle
    • Samsungs
    • BlackBerry
  • BlackCloakGSBlackCloakGS Member, PRO Posts: 2,250

    We just released the 0.13.7 RC build that should fix both of your issues please try it out.

  • phamtasticphamtastic Member, PRO Posts: 354

    Awesome... just built it and resubmitting now
    Thanks GS!!!

  • tkullatkulla Member Posts: 64

    I just got he same rejection error. Did 13.7 do the trick? And did you have to do anything else besides publish from the new GS?

  • phamtasticphamtastic Member, PRO Posts: 354

    @tkulla said:
    I just got he same rejection error. Did 13.7 do the trick? And did you have to do anything else besides publish from the new GS?

    Yes 13.7 fixed the issue for Fire TV
    You'll need to have a rule

    If Hibernate is TRUE then Pause Music & Pause Game

    Else Resume Music and Resume Game

  • tkullatkulla Member Posts: 64

    I can't find "hibernate" anywhere. Is it under "device" somewhere?

  • phamtasticphamtastic Member, PRO Posts: 354

    It is not an "ATTRIBUTE"
    It is under RULE for "Action Receives Event" at the very bottom of the drop down menu.

  • tkullatkulla Member Posts: 64

    Thanks so much!

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