Chartboost Error with FireTV Publishing

wanegroupwanegroup Member, PRO Posts: 84

Trying to publish my first FireTV game, and I am getting a warning in the publisher:

"You have selected Chartboost as an ad provider without entering a valid Chartboost ID for this platform. Please enter a valid Chartboost ID in the Chartboost Service tab."

So, I added a Chartboost App ID & Signature for my app under the Android setting, but there is not even a Chartboost checkbox under my Amazon FireTV Settings to turn this off... and I still get the error.

Anyone else getting this, or have a solution?

Comments

  • BlackCloakGSBlackCloakGS Member, PRO Posts: 2,250

    Chartboost is not supported on FireTv. Sorry

  • wanegroupwanegroup Member, PRO Posts: 84

    @BlackCloakGS , that's what I figured.

    2 questions then...

    Are there any Ad Networks supported by FireTV?

    Also, why am I still getting the error? There is no where to turn off chartboost ads. Do I just need to take the advertising out of my transitions before I upload it?

  • BlackCloakGSBlackCloakGS Member, PRO Posts: 2,250

    currently none of our ad providers support FireTv

  • wanegroupwanegroup Member, PRO Posts: 84

    @BlackCloakGS , ok thanks.

    I'll try removing the advertising tick on the scene transition and re upload to see if that takes care of it.

  • wanegroupwanegroup Member, PRO Posts: 84

    @BlackCloakGS - this is what I am getting with no option to unselect Chartboost as the ad supplier. Any suggestions?

  • BlackCloakGSBlackCloakGS Member, PRO Posts: 2,250

    use the android target.

  • QASaladQASalad Inactive, Chef Emeritus Posts: 142

    I can't reproduce this. Try uploading as a new game instead of updating the existing one and see if that clears it up for you.

  • wanegroupwanegroup Member, PRO Posts: 84

    @QASalad - that worked! Thanks!

Sign In or Register to comment.