My app is online at the App Store!!! But there's a problem...

mhedgesmhedges Raised on VCSMember Posts: 634

For some reason, the app icon is blank (all white) on my iPhone! Has anyone heard of such a situation? I already wrote an e-mail to them about it.

Comments

  • freneticzfreneticz SwedenMember, PRO Posts: 779

    I have that problem on one of my games on Googleplay, no ide why

  • RabidParrotRabidParrot Formally RabidParrot. Member Posts: 956

    Did you upload an icon in the gamesalad creator?

  • mhedgesmhedges Raised on VCS Member Posts: 634

    @RabidParrot, I hope it wasn't that. I'll check and see. Thanks for the heads-up.

  • SummationSummation Member, PRO Posts: 476

    Yeah you have to put an icon in the creation process or else it will be blank.

  • Thunder_ChildThunder_Child Member Posts: 2,343

    @Summation said:
    Yeah you have to put an icon in the creation process or else it will be blank.

    Why in the world does GS's icon take priority over the icon you MUST load to iTunes connect that makes no sense whatsoever.

  • LovejoyLovejoy Member Posts: 2,078

    @Thunder_Child said:
    Why in the world does GS's icon take priority over the icon you MUST load to iTunes connect that makes no sense whatsoever.

    Because iTunes connect is not your .app, its only showcasing and making your app available in their store.

  • mhedgesmhedges Raised on VCS Member Posts: 634

    I published a new build, this time including an icon in GS. I'm almost certain that was it as pointed out by RabidParrot.

  • fadamionfadamion Member, PRO Posts: 309

    Ask for a rush review from apple it should work cuz they should have seen it and rejected your app.

  • mhedgesmhedges Raised on VCS Member Posts: 634

    @fadamion, they didn't reject the app, which is possibly weirder than the fact that I did not include the icon. I already sent a new build, so I'll just ride it out. Thanks for the idea, though.

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