Game not working with splash screen

ElemetAppsElemetApps Member, PRO Posts: 55
in Help Wanted

Im not done with it yet but I published my game just to see how it would work on my phone and when I put the app on my phone it didn't work. It would just freeze and do nothing. That one had my own splash screen on it. So I published one without a splash screen on it and it worked perfectly. Does anyone know why this is or has figured a solution around this?

Comments

  • QASaladQASalad Inactive, Chef Emeritus Posts: 142

    What resolution is your loading image?

  • ElemetAppsElemetApps Member, PRO Posts: 55

    it is a 480 x 854 pixals .png. thats 24KB

  • QASaladQASalad Inactive, Chef Emeritus Posts: 142

    There's a bug in our database for this now: http://bugs.gamesalad.com/show_bug.cgi?id=1375

    Is your device also running Android 5.0 or higher (Lollipop)?

  • ElemetAppsElemetApps Member, PRO Posts: 55

    Yes sir. Sorry that it took me forever to message you back.

  • Thunder_ChildThunder_Child Member Posts: 2,343
    edited September 2015

    When you say freeze...do you see the splash screen?

    Did you place your splash screen in the publishing portal area or in your game....as in first scene?

    I know that sounds like a silly question but if you put the splash screen in your game...as first scene you have to tell it somehow to go to the next scene and if you don't it would appear to....freeze.

  • ElemetAppsElemetApps Member, PRO Posts: 55

    I added it in the portal area. It shows my splash screen then it disappears and hours to my first scene and freezes there. But if I don't load it through the publish portal my game works.

  • Thunder_ChildThunder_Child Member Posts: 2,343

    Ok just checking....I have no other input I can provide.

    :-(

  • dapiondapion Member, PRO Posts: 353
    edited September 2015

    What if you doesn´t use the Custom image?
    Or i used a smaller custom image? 320 x 480 (white screen)
    If then in the start screen the logo of GameSalad displayed?
    Also as pro user?
    Because that might be my problem with an app.
    On Android side one app does not start on some devices.

  • MentalDonkeyGamesMentalDonkeyGames Member Posts: 1,276

    @dapion said:
    What if you doesn´t use the Custom image?
    Or i used a smaller custom image? 320 x 480 (white screen)
    If then in the start screen the logo of GameSalad displayed?
    Also as pro user?
    Because that might be my problem with an app.
    On Android side one app does not start on some devices.

    If you don't upload a custom loading image, you get the GameSalad logo Even if you are a PRO member.

    This is a very annoying bug, and I hope it gets fixed soon. And all the other Android related bugs too...

  • dapiondapion Member, PRO Posts: 353

    Thanks @NipaDidIt
    I just made a new upload of the app with a smaller Custom image.
    Maybe it works wonders...

  • ElemetAppsElemetApps Member, PRO Posts: 55

    With the smaller custom image, did it work?

  • dapiondapion Member, PRO Posts: 353

    Yes it works!
    Thanks for this awesome thread! More than one month I'm looking for this answer!

  • ElemetAppsElemetApps Member, PRO Posts: 55

    Awesome! Well.... I guess your welcome, lol!

  • RedHandRedHand Peterborough, onMember Posts: 17

    I'm currently having this issue as well. I'm on a pc. I launched my game a couple days ago. Luckily only a couple friends so far have the game until I can get more traffic so it's not as bad as if it was paying customers.

    What size of image did you use to fix the issue?

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