Adobe Illustrator

Jordansancho

I am not able to save my files and Adobe Illustrator gives the message 'An Unknown Error has occurred'.. I have also tried copying the work into a new ai file however this also will not save. This is has happened to me about 5 times since I updated to CS6. Anyone else having this issue?

Terrellort_Gaming

Yes adobe has lot problem. You can try restarting AI and see the issue fixed.

tatiang

I haven't had this happen in CS 6 on a Mac (OS X 10.10 and earlier). Since this is a GameSalad forum I don't know that you'll get a lot of help regarding Illustrator here so you might consider posting on an Adobe forum.

jamie_c

I haven't have anything like that happen recently and use Illustrator almost everyday. Are you maybe trying to save a remote drive that you lost connection to?

jeremyJJJ

@Jordansancho said:
I am not able to save my files and Adobe Illustrator gives the message 'An Unknown Error has occurred'.. I have also tried copying the work into a new ai file however this also will not save. This is has happened to me about 5 times since I updated to CS6. Anyone else having this issue?

I've found a solution that temporarily worked.

Reset the settings, workspace and preferences in illustrator to the defaults. This worked for a few saves but then the Unknown Error returned. If you are still experiencing the issue I can suggest this program Illustrator Repair Toolbox https://www.repairtoolbox.com/illustratorrepair.html

shumicpi

Till now I have not faced such error on my Photoshop. Its kind of weird as well, if the problem is inconsistent, then try to reinstall it!

tatiang

/closed (spam)