not getting assistance from GSHelper.com
sephirothnz
Member Posts: 7
in Tech Support
Trying to upload stuff there. Preview images are not showing and the admin isnt helping me to figure out whats going on. Is there some separate community for this site somewhere or?
Comments
Which admin have you contacted? I believe @uptimistik is running the site. Beyond that, try contacting Support by clicking on the blue chat icon at the bottom-right of the forums page.
I tryed to contact the staff with the blue icon 30 hours ago without success. Also, I posted here in forum, nobody reply me. But this is this software/project/company live or other?
The are not fast in responding and if they respond it could take more than 3 days.
Other!
I'm having a similar problem...I contacted @uptimistik 7th March but can see he was last active 22Feb.
Is this temporary or has the site been closed down?
Thank you in advance for your assistance.
Patricia
You should try contacting GameSalad, as I believe they also have some control.
@uptimistik is normally timely at best so I imagine he will be in touch soon!
Agreed - and to piggy-back off of what @Two.E mentioned, you can reach out to the GS Team by clicking on the blue button in the bottom right of your screen.
Yikes! Hope you're staying safe.
Stay safe!!