About Amazon Fire TV

pinkio75pinkio75 Member, PRO Posts: 1,217

Hi currently my app for amazon fire tv has been rejected many times because it freeze when launch...here the message:

"We are unable to test your app as it does not function as intended.The app exits/ force closes/ freezes/ displays an error message after being launched. Please fix the issue and re-submit the app"

The message is the same for alla build... any suggestion about sdk for build etc?
i mean what kind of SDK are fine for amazon fire tv?

Any suggestion are welcome ;)

here my last setup in the publish portal:

Comments

  • bob loblawbob loblaw Member, PRO Posts: 793

    i have never used the platform, but as a stab in the dark, are you using the right version when you generate the app?

    i thought i read somewhere that you need to use the unsigned version generated for amazon.

  • pinkio75pinkio75 Member, PRO Posts: 1,217
    edited December 2019

    yes unsigned but i read that i need to disable touch and i need to use minimum SDK 22 i've recompile with RC finger crossed

  • pinkio75pinkio75 Member, PRO Posts: 1,217

    nothing to do i receive the same message:

    "We are unable to test your app as it does not function as intended.The app exits/ force closes/ freezes/ displays an error message after being launched. Please fix the issue and re-submit the app"

    :(

  • pinkio75pinkio75 Member, PRO Posts: 1,217
    edited December 2019

    i compile wit RC SDK 22 nothing i recompile with Stable version with SDK 22 nothing to do... i really frustrated... i've the same message from Amazon...

  • pinkio75pinkio75 Member, PRO Posts: 1,217
    edited December 2019

    someone can help me about this issue?

  • pinkio75pinkio75 Member, PRO Posts: 1,217
    edited December 2019

    @adent42 can you confirm that we can export to fire tv without problems? i try with two games and the reply from amazon is always the same... they say that the game stuck in a black screen...
    honestly i don't know how to fix this issue...
    thanks in adv

  • Glass FrogGlass Frog Member, PRO Posts: 136

    @adent42 I would like to know this too, as I am planning on releasing an app for Fire TV myself and don't want to waste my time optimising the game if it's not working.

  • pinkio75pinkio75 Member, PRO Posts: 1,217
    edited December 2019

    the strange thing is that they don't able to open the app...
    i mean they have a freeze etc when try to launch the game...

    in order i try to use RC and Stable version to compile the APK but nothing change i try to change the setting in the publishing portal in the specific section of Kindle fire tv but nothing change the issue is still present.

  • freneticzfreneticz SwedenMember, PRO Posts: 777

    Check touchscreen not requried, maybe not fix this issue but that is needed if i remember right...

  • jamie_cjamie_c ImagineLabs.rocks Member, PRO Posts: 5,772

    It's been years but I was able to successfully export and post Gamesalad projects for the Fire TV. Thing's might have changed since then, but at one time it was definitely working.

  • pinkio75pinkio75 Member, PRO Posts: 1,217

    i've could export for amazon classic but i need to use a normal android google play tab in the publishing portal but nothing to do about fire tv o fire stick tv these devices still locked for my games... and yes i've checked touchscreen not requried but nothing change...

  • pinkio75pinkio75 Member, PRO Posts: 1,217

    i mean the games are live but the fire tv devices are unsupported...

  • pinkio75pinkio75 Member, PRO Posts: 1,217

    Nothing about the fire TV still excluded... why? :(

    Any suggestion are welcome.

  • pinkio75pinkio75 Member, PRO Posts: 1,217

    nothing news about that issue..

    someone is able to publish for kindle fire TV?

  • adent42adent42 Key Master, Head Chef, Executive Chef, Member, PRO Posts: 3,223

    So we've heard of crash issues with FireTV. I still need to dig one out to debug the issue (it's in a box in storage).

  • pinkio75pinkio75 Member, PRO Posts: 1,217

    ok Thank you!

  • CaptFinnCaptFinn Member Posts: 1,828

    Just coming back with a game in mind for Fire stick or Fire TV. So Im looking for some data on publishing process for amazon stuff and update on any old bugs that are fixed or still being waited on? Is publishing to Fire Stick or Fire TV a thumbs up " good to go" or a no go?

  • pinkio75pinkio75 Member, PRO Posts: 1,217

    Hi personally i never could publish for Fire TV as you can see in my screenshoots...

    Feedbacks are welcome ;)

  • freneticzfreneticz SwedenMember, PRO Posts: 777

    @pinkio75 if you go into the devices cant you just select all FireTV and remove all others?

    There are other FireTV problems for me that i hope @adent42 will look at soon....

  • CaptFinnCaptFinn Member Posts: 1,828

    So it sounds like Fire TV still has major bugs and not doable at this time. Is there a way to create a game here and save it as a .exe to give or allowed to be downloaded on PCs? does publishing as a HTML5 give me a .EXE file? Are there any limitation to publishing as a HTML5? Screen Size? File Size? HTML5 have access to all the other publishing features? Is HTML5 a thumbs up or a no go?

  • adent42adent42 Key Master, Head Chef, Executive Chef, Member, PRO Posts: 3,223

    So haven't seen any FireTV bugs yet in the RC, still looking based on @freneticz input.

    To answer your question on HTML5, there are some text rendering differences (most notable if you're using unusually not not very well defined fonts). It's pretty easy to test, especially if you import and develop your game in HTML5 creator.

    As for exe, we don't help with that on the publishing side, but it's been done and is very much possible.

    I'd say it really depends on your game. If you either fully develop on the web version or your game doesn't heavily depend on physics rendering large blocks of text, I'd go for it.

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